Terms

Terms of service

These terms govern your use of this website and, where you engage us, the Persept AI workforce service. Please read them. If you sign a separate engagement agreement with us, that agreement and these terms work together; where they conflict, the engagement agreement wins.

1. Who we are

Persept Software Solutions is a software studio based in Dubai, United Arab Emirates (“Persept”, “we”, “us”). “You” means the person or business using this website or our service. Registered address: [registered address, Dubai]. Trade licence: [trade licence no.].

2. Using this website

  • Use the site lawfully and do not misuse it, interfere with it, or try to access parts you are not meant to.
  • The content on this site is ours or our licensors’ and is protected by law. You may view it for your own use; you may not copy or reuse it commercially without our permission.
  • Information on the site is provided for general guidance. We keep it accurate where we can, but it is not a promise or a professional recommendation.

3. The AI workforce service

Persept provides AI agents that find potential buyers, prepare outreach, write proposals and keep track of work for firms that quote every job. The agents are set up on your rate card and past work. They draft and prepare; they do not act on your behalf without you.

You keep the final say. Every email, price and proposal waits in your approvals inbox. Nothing is sent, published, merged or paid without a person approving it. Prices come only from your rate card. The agents make no phone calls.

4. Your engagement

The specific scope, the agents included, the price, the length of the engagement and any other commercial terms are set out in a separate engagement agreement or order. These terms are the general framework that sits behind it.

5. Your responsibilities

  • Give us accurate materials to work from: your rate card, past work, and the facts the agents need.
  • Review what the agents prepare and approve only what you are happy to send. You are the sender of every message you approve.
  • Make sure you are allowed to contact the businesses you target and that your outreach follows the marketing and data-protection laws that apply to you, including for contacts outside the UAE.
  • Keep your own account access secure and let us know of any misuse.

6. Human approval and responsibility

Because you approve every outbound action, you are responsible for what you approve and send. We are not responsible for content you choose to approve, edit or send, or for decisions you make on the basis of the agents’ output.

7. AI output and limits

The agents use AI models and can make mistakes or produce text that needs correcting. Always review drafts before you approve them. The agents are set up on your rate card and past work; they do not learn from your conversations.

8. No guarantee of results

We do not promise a particular number of leads, replies, proposals opened, jobs won or any revenue. Outcomes depend on your market, your rate card, your materials and what you choose to send.

9. Your data

You run on your own private instance, never shared with other clients. Your lists, materials and the data the agents build stay yours. We handle personal data as set out in our Privacy policy and Trust page. You can export everything at any time, and we delete our copy within 30 days of the contract ending.

10. Fees and payment

Fees, the billing cycle and what is included are set out in your engagement agreement; AI usage is included in the fee. Unless stated otherwise, fees are payable in advance, and we may pause the service if an invoice is overdue after we have let you know.

11. Third-party tools

The service connects to tools you already use, such as Gmail or Outlook, WhatsApp, Google Sheets, and Zoho or HubSpot. Your use of those tools is subject to their own terms, and we are not responsible for them.

12. Intellectual property

You keep the rights to the materials you give us and to the proposals and content produced for you. We keep the rights to our software, the agents and the systems that run them. We grant you the right to use the service for the length of your engagement.

13. Confidentiality

Each of us will keep the other’s non-public information confidential and use it only to run the engagement, except where we are required to disclose it by law.

14. Warranties and disclaimers

We will provide the service with reasonable care and skill. To the extent the law allows, the service is otherwise provided “as is”, without other warranties. Nothing in these terms limits any right you have that cannot be limited under UAE law.

15. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for lost profits, lost business or lost data. Our total liability for any claim connected with the service is limited to the fees you paid us in the three months before the claim arose. These limits do not apply where the law does not allow them to.

16. Indemnity

You will cover us for claims that arise from the materials you give us, the contacts you target, or messages you approve and send, where those breach someone else’s rights or the law.

17. Term and ending the service

Either of us may end the engagement as set out in the engagement agreement. On ending, you can export your data and we delete our copy within 30 days. Fees already due remain payable.

18. Changes to these terms

We may update these terms from time to time. We will post the new version here with an updated date; for current clients, material changes will be notified.

19. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the Dubai courts have jurisdiction, without affecting any mandatory consumer rights you may have.

20. Contact

Persept Software Solutions, Dubai · khizr@persept.ai